‘I have spent my entire working life as a hairdresser, and in my domain as “king of the castle”. Always happy in my own little world, BUT I hate shopping and I hated even more, the thought of losing my hair‘.
‘Having fought against the drug regimes that are extending my life, but ruining my hair, I have nurtured and tended my hair with love. Not even the postman has seen me without a coiffured look, not a hair out of place. I have been forced though to accept that the final hurdle will have to be tackled. I know I am not alone, that many other ladies are in the same position, sharing the same thoughts and fears of the impending loss’.
‘toss these fears aside and visit Simply Wigs’
‘I have nothing but praise for the service I have experienced today; a breath of fresh air: kindness, caring, understanding, knowledgeable and dedicated to making me feel good about myself again’.
‘Greeted by Emma Jay who set the ball rolling with a coffee and quality biscuits. Then I was introduced to Sue from the Customer Services team. A lady with compassion and a real passion for providing a memorable experience. Nothing was too much trouble for Sue. She provided honest feedback about each wig – their attributes and their shortcomings. Sometimes in our lives, we meet someone who makes a difference to the way we think and reacts to the world, and today Sue filled that role’.
‘Then before I left, Emma (the boss) came to ensure that I was happy ! Not just happy, I was ECSTATIC. Today has rekindled my zest for life, picking me up and without a doubt worth the 185 mile journey. One which I will repeat and recommend’.
‘Thank you ladies. I feel like a new woman. And as I said at the beginning I hate shopping, but I loved today’s experience. This was not shopping, but a friendly, sharing morning’.
‘We loved seeing you today, and thank you for your kind words.’
Emma – Simply Wigs
They are a fabulous bunch of ladies! I’ve had the pleasure of meeting them a few times, as I’m lucky enough to have them almost on my doorstep.
They provide the highest standard of professional service, combined with warmth, empathy, honesty and a friendliness that feels entirely natural. Super, super women, every one of them!
I have now been buying hairpieces and wigs from Simply Wigs for 3 years and wanted to reassure anybody who had any doubts or fears about how professional they are, that they have nothing to fear. My experience has been truly amazing! From my initial phone calls to Customer Service (If I needed support with a colour, they would go get the colour swatches and go to the window for the right light, to describe to me the differences) to having a consultation appointment. When I wanted to restyle it was great that Simply Wigs had the option of me being able to choose 4 styles to try on before I bought! When I first arrived I was shown into a private area, which was great, as when I go to my own hairdressers I have to share and I always feel exposed, especially when I have to take my hairpiece off so my hairdresser can cut my own thinning hair to shape. I had nothing to fear, Sue who is a professional hairdresser understood and allowed me to have time to come to terms with a new style and was very supportive in addressing any issues I had. My last hairpiece looked fuller than expected, though I liked it very much. Sue knew exactly how much needed to come off to make me feel me again. I knew she had listened to my brief and understood what I was looking for and there was no pressure to buy. Simply Wigs are genuine, caring and compassionate to your needs, when at times you may feel vulnerable and think nobody understands, I know they did for me and I have Alopecia.
I think this is a lovely little story which will resound to many who are losing their hair.
I think speaking to like minded people, who understand and are willing to be honest in their opinion …. (Not just agreeing to keep you happy) … Gives a person confidence together with the uplifting feeling we could all do with.
Losing you hair is not the end of the world, but when it’s your hair that’s on its way out it can be so depressing.
Thank God for wigs and in my case hair enhancers. They’ve changed my life.
Now I need a good hairdresser who understands ?