Cookie Policy

1. Purpose

This Cookie Policy explains how Simply Wigs Ltd uses cookies and similar technologies on our website and how you can manage your cookie preferences.

We only use non-essential cookies where you have given your consent through our cookie banner. Strictly necessary cookies are used because they are required for the operation of our website.

Non-essential cookies are only placed on your device where you have provided your consent through our cookie banner.

2. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function effectively, improve user experience, remember preferences and provide information about how visitors use a website.

Cookies do not provide us with access to your computer or personal files.

3. How We Use Cookies

We use cookies to:

• Enable the website to function correctly
• Remember your preferences and settings
• Maintain shopping basket and checkout functionality
• Improve website performance and user experience
• Monitor website usage and visitor behaviour
• Support marketing and advertising activities where consent has been provided
• Help prevent fraud and maintain website security

4. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are necessary for the operation of our website and cannot be switched off through our cookie preference tools.

They enable functions such as:

• Website navigation
• Shopping basket functionality
• Secure login
• Payment processing
• Security and fraud prevention

Without these cookies, parts of the website may not function correctly.

Analytics Cookies

Analytics cookies help us understand how visitors use our website by collecting information such as:

• Pages visited
• Time spent on the website
• Visitor numbers
• Website performance

This information helps us improve our website and customer experience.

Analytics cookies will only be used where consent has been provided.

Functionality Cookies

These cookies remember choices you make, such as preferences and settings, to provide a more personalised experience.

Functionality cookies may be disabled, although some website features may not work as intended.

Advertising and Marketing Cookies

These cookies help us measure the effectiveness of advertising and display relevant content.

They may be set by us or by third-party advertising partners.

Advertising cookies will only be used where consent has been provided.

5. Third-Party Services

Our website may use third-party services that place cookies on your device, including:

• Shopware, our website platform
• PayPal, for payment processing and fraud prevention
• Stripe, for payment processing and fraud prevention
• Analytics and advertising providers, where applicable

These third parties have their own privacy and cookie policies which govern their use of information.

6. Managing Your Cookie Preferences

When you first visit our website, you will be given the option to:

• Accept all cookies
• Manage your cookie preferences

You can change your preferences at any time using the cookie settings available on our website.

Most web browsers also allow you to control cookies through browser settings.

7. Cookie Retention

Cookies may remain on your device for different periods. Some are deleted when you close your browser, known as session cookies, while others remain for a set period to remember your preferences or help us analyse website performance.

8. Blocking or Deleting Cookies

Most browsers allow you to:

• View cookies stored on your device
• Delete existing cookies
• Block some or all cookies

Please note that blocking certain cookies may affect website functionality.

9. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation or our business practices.

Any updates will be published on our website.

10. Further Information

For information about how we collect, use and protect personal data, please refer to our Privacy Policy.

If you have any questions about this Cookie Policy or how we use cookies, please contact:

Simply Wigs Ltd
Email: [email protected]

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