FAQs
Wearing a wig cap is optional and is a personal decision. It can be worn to secure any existing hair, or it can provide a barrier between your skin and the wig. It can also help protect your scalp if you have sensitive skin. There are several reasons why someone might choose to wear a wig cap:
- Securing existing hair: A wig cap can help keep any natural hair in place and prevent it from poking out from under the wig, creating a smoother and more seamless look.
- Barrier between skin and wig: Some people opt to wear a wig cap to create a barrier between their scalp and the wig, which can help with comfort and hygiene, especially if you tend to sweat or have sensitive skin.
- Scalp protection: For individuals with sensitive skin, wearing a wig cap can provide an extra layer of protection against potential irritation from the wig material.
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Our Simply Wigs shop is based in a fabulous village called Slaithwaite, which is just on the outskirts of Huddersfield.
Slaithwaite is a vibrant village in the Pennine foothills, known as 'Slawit' by us locals. Slaithwaite was named as best place to live in the North and North East by the Sunday Times, and we are incredibly proud to have our shop here. There are lots of lovely shops to visit in the village, aswell as some delicious eateries too!
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Here at Simply Wigs, we like to keep it simple, so you get the best prices. The best way is to sign up to our newsletter so that any offers are delivered straight into your inbox.
But we always have ongoing offers that you can take advantage of:
- Our weekly offers - Fab Friday - One wig, one day, one offer - up to 50% off.
- Monthly brand offers - Every month the SW Team look at what brand is making waves in the industry. We then work together with these top brands so that we can offer you a fantastic deal.
- Send in your selfie - Save 15% on your next purchase. If you've bought a wig from us before, simply send us a picture of yourself wearing your gorgeous wig and you can save.
- Share your story - Save 40% on your next purchase. Whether you wear wigs for hair loss or just to try different styles, we want to hear from you.
Want to know more? Just contact our customer service team for further information.
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We keep an eye on our prices, so you don't have to!
If you find your wig or hairpiece cheaper with another company, then please do submit a Price Match application, and we will match the price to ensure that you are getting the best deal. Simply go to the product and enter the required details. We will then send you a discount code to enter at checkout. - Price Match applies to branded hairpiece/wigs for sale on any UK online retailer stores only excluding auction sites)- The product must be identical, new & from a reputable supplier
- Price Match can not be used in conjunction with any other promotion, discount or voucher offer
- The Price Match feature is only available by e-mail
- The product & price requires to be verified before a 'Price Match' discount code can be issued.
- The "Price Match" discount code is valid for 48 hours only.
- "Price Match" can be found on every product page .
Simply Wigs reserve the right to withdraw this promotion at any time. Please refer to our Price Match policy for full details.
We are happy to provide a refund in accordance with our Returns Policy. You must obtain a Return Number from our offices, prior to returning. (Wig care accessories, Special Orders, Eyebrows and International orders are non-returnable).
Send your parcel back to us via a recordered delivery service. You are responsible for the return carriage of the goods.You have fourteen days from receiving the goods to inform us you are returning.
You then have a maximum of fourteen days to get the goods back to us. All returned goods must be in the original packaging, labels intact and in pristine condition. We reserve the right to reject any products that do not adhere to this policy. If all guidelines are adhered to, you will be refunded within 14 days of receiving the goods back at SW.
Please note: All international orders are non-returnable. Clearance items are non-returnable.
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Yes, you can. You have two options. You can either braid your hair and then wrap the braids around and towards your crown. Or you can tie your long hair into a ponytail and then clip it towards your forehead. Finally, secure your hair by wearing a wig cap.
No. The most important factor for you to consider is how comfortable you feel when you are wearing your wig. If you have hair, you can always clip and pop on a wig cap. The wig cap will keep your hair secure under your wig. If you have been told you are to lose your hair, shaving your head is a very personal decision, but don't feel any pressure to do so until you are ready.
Our Simply Wigs shop is appointment based only. Call us today and get booked in!
Just call us on 01484 840100. We can have a chat about your requirements and your availability to come and see us at our shop . We will check our diary and then together we will select a date and time, for you to come in for an appointment.
The Simply Wigs shop offers a safe and private environment where our customers can try on wigs, in a calm & relaxing space. Our staff are not only knowledgeable but also compassionate, ensuring that you will feel heard and supported. With a range of best-selling wigs in stock and the option to order specific styles, you will have plenty of choices to explore.
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The SW Team is always here to help. If your delivery has not arrived within the expected timeframe, here are some steps you can take to address the situation:
- Check the Tracking Information: If you have tracking information for your delivery, use it to check the status of your package. Tracking details can often provide insight into the whereabouts of your shipment and its estimated delivery date.
- Contact our customer service team: Or give us a call on 01484 844557 to inquire about the status of your package and we will try our very best to help you.
- Check for Delivery Attempts: Sometimes, delivery attempts may have been made while you were unavailable. Check for any delivery attempt notifications left by the potman or courier. This may provide instructions on how to reschedule delivery or retrieve your package.
- Wait for a Reasonable Time: Occasionally, it's possible that there may be unexpected delays due to factors such as weather or logistical issues.
Proper care and maintenance are essential for keeping your wig looking its best and prolonging its lifespan. You will need a shampoo and conditioner which are specifically designed for wigs. You may want to consider purchasing a wide-tooth comb, wig stand and possibly some additional sprays to protect the fibres.
By incorporating these essential extras into your wig care routine, you can ensure that your wig remains in pristine condition, looking beautiful and feeling fabulous for many 'wears' to come.