Wig Conditioner

Buying a wig for the first time can be an exciting experience, but it's important to consider a few key factors to ensure you make the right choice.

1. Determine Your Needs Style:

Think about the style you want (e.g., bob, long, curly) and consider whether it's for daily wear, special occasions, or to manage hair loss.

2. Choose the Type of Wig

Human Hair, Synthetic or a blend. Human hair wigs look natural and can be styled like your own hair, but they're usually more expensive. Synthetic wigs are more affordable and come pre-styled but may not last as long. Consider cap construction and look for options like lace front, full lace, or monofilament for a more realistic look and comfortable fit.

3. Find Your Size

Measure Your Head: Use a flexible measuring tape to measure around your head, from the front hairline, over the ears, and around the nape of your neck. Most wigs come in standard sizes (small, medium, large). Adjustable Straps: Many wigs have adjustable straps to ensure a snug fit.

4. Consider the Cost

Wigs can vary significantly in price. Determine how much you're willing to spend and explore options within that range and keep an eye out for discounts or promotions!

Our Simply Wigs shop is based in a fabulous village called Slaithwaite, which is just on the outskirts of Huddersfield.

Slaithwaite is a vibrant village in the Pennine foothills, known as 'Slawit' by us locals. Slaithwaite was named as best place to live in the North and North East by the Sunday Times, and we are incredibly proud to have our shop here. There are lots of lovely shops to visit in the village, aswell as some delicious eateries too!

We keep an eye on our prices, so you don't have to!

If you find your wig or hairpiece cheaper with another company, then please do submit a Price Match application, and we will match the price to ensure that you are getting the best deal. Simply go to the product and enter the required details. We will then send you a discount code to enter at checkout. - Price Match applies to branded hairpiece/wigs for sale on any UK online retailer stores only excluding auction sites)- The product must be identical, new & from a reputable supplier

• Price Match can not be used in conjunction with any other promotion, discount or voucher offer
• The Price Match feature is only available by e-mail
• The product & price requires to be verified before a 'Price Match' discount code can be issued.
• The "Price Match" discount code is valid for 48 hours only.
• "Price Match" can be found on every product page .

Simply Wigs reserve the right to withdraw this promotion at any time. Please refer to our Price Match policy for full details.

Our Simply Wigs shop is appointment based only. Call us today and get booked in!

Just call us on 01484 840100. We can have a chat about your requirements and your availability to come and see us at our shop . We will check our diary and then together we will select a date and time, for you to come in for an appointment.

The Simply Wigs shop offers a safe and private environment where our customers can try on wigs, in a calm & relaxing space. Our staff are not only knowledgeable but also compassionate, ensuring that you will feel heard and supported. With a range of best-selling wigs in stock and the option to order specific styles, you will have plenty of choices to explore.

Easy! To subscribe to our newsletter here and stay updated on the latest news, promotions, and product releases, simply follow these steps:

1. Enter your email address into the provided field. Make sure to double-check for any typos to ensure you receive our newsletters correctly.
2. If required, you may need to confirm your subscription by clicking on a verification link sent to your email address. This step helps us ensure that you're the rightful owner of the email address and that you want to receive our newsletters.
3. Once you've confirmed your subscription, you're all set! You should start receiving our newsletters regularly, keeping you informed about our latest updates, offers, and more.

If you encounter any issues while subscribing to our newsletter or have any questions, feel free to contact our
Customer Support Team as we are here to assist you every step of the way.

A backorder may occasionally occur when you place an order for a product that is temporarily out of stock or not currently available for immediate delivery.

Instead of cancelling the order, we will accept it and then inform you via email that the item will be despatched to you once it becomes available again. If the item is going to be longer than three weeks, we will offer you a refund but keep the item on backorder and inform you when it arrives to us. You then have the option to purchase.

Back orders can be a convenient option for you if you are willing to wait for an item to become available, rather than spending time seeking it elsewhere. Simply Wigs will always keep you informed about any information concerning a backorder.

The SW Team is always here to help. If your delivery has not arrived within the expected timeframe, here are some steps you can take to address the situation:

• Check the Tracking Information: If you have tracking information for your delivery, use it to check the status of your package. Tracking details can often provide insight into the whereabouts of your shipment and its estimated delivery date.
  
• Contact our customer service team: Or give us a call on 01484 844557 to inquire about the status of your package and we will try our very best to help you.
  
• Check for Delivery Attempts: Sometimes, delivery attempts may have been made while you were unavailable. Check for any delivery attempt notifications left by the potman or courier. This may provide instructions on how to reschedule delivery or retrieve your package.
  
• Wait for a Reasonable Time: Occasionally, it's possible that there may be unexpected delays due to factors such as weather or logistical issues.

If you need to cancel or amend your order, you should contact our customer service team as soon as possible, preferably before the order has been processed or despatched.

• Check the Order Status: If you have an account with us or received an order confirmation email, check the status of your order. If it's still listed as "Processing" or "Pending," there's a good chance you can make changes or cancel it.
  
• Contact Customer Service: Our customer service team are always here to help. Just contact us by phone or
  email. Explain that you need to cancel or amend your order and provide them with your order number and any relevant details. Our fab team will then arrange this for you.
  
• Confirmation: Once your request has been processed, we will send you an email to confirm this. Keep any confirmation emails or reference numbers for your records.
  

Here at Simply Wigs, we like to keep it simple, so you get the best prices. The best way is to sign up to our newsletter so that any offers are delivered straight into your inbox.

But we always have ongoing offers that you can take advantage of:

• Our weekly offers - Fab Friday - One wig, one day, one offer - up to 50% off.
  
• Monthly brand offers - Every month the SW Team look at what brand is making waves in the industry. We then work together with these top brands so that we can offer you a fantastic deal.
• Send in your selfie - Save 15% on your next purchase. If you've bought a wig from us before, simply send us a picture of yourself wearing your gorgeous wig and you can save.
  
• Share your story - Save 40% on your next purchase. Whether you wear wigs for hair loss or just to try different styles, we want to hear from you.

Want to know more? Just contact our customer service team for further information.

We are happy to provide a refund in accordance with our Returns Policy. You must obtain a Return Number from our offices, prior to returning. (Wig care accessories, Special Orders, Eyebrows and International orders are non-returnable).

Send your parcel back to us via a recordered delivery service. You are responsible for the return carriage of the goods.You have fourteen days from receiving the goods to inform us you are returning.

You then have a maximum of fourteen days to get the goods back to us. All returned goods must be in the original packaging, labels intact and in pristine condition. We reserve the right to reject any products that do not adhere to this policy. If all guidelines are adhered to, you will be refunded within 14 days of receiving the goods back at SW.

Please note: All international orders are non-returnable. Clearance items are non-returnable.